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| CITIZEN CHARTER of FPO - ORDNANCE, RAJENDRAPUR | |||
| Services provided by FPO (Ordnance) and approximate time required for services ( Subject to adequate human resource ) |
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| S N |
Services | Period required for services | Comments |
| 1 | Final Account and passing DSPF & L.L.O bill of JCO/OR’s . | 10 working days | |
| 2 | Issuing of DSPF Final Statement | 01 working day | |
| 3 | All kinds of fixation regarding Pay and Allowances. | 07 working days | |
| 4 | Pensioners Bank Address changing | 02 working days | |
| 5 | Calculation of Pension & Gratuity . | 07 working days | |
| 6 | Issuing of PPO (iBAS++) and passing Commutation Bill | 07 working days | |
| 7 | Adjustment of all types TR | 05 working days | |
| 8 | Action regarding Audit Objection. | 10 working days | |
| 9 |
Issuing LPC for the Soldiers who are in Deputation or transferred to RAB. |
05 working days | |
| 10 | Pensioner`s Data Entry in Pension Management Software and Data transfer to FC (Pay-2) to pay Pension through EFT. | 01 working days | |
| 11 | Adjustment of Rent Bills. | 02 working days | |
| 12 | Issuing of Duplicate Pension Book. | 01 working day | |